“Tech” refers to many things. In the broadest sense, it refers to any new techniques, tools, processes, or systems used in the creation of new products or services or in the achievement of particular goals, for instance scientific research. Technologists are involved in every aspect of technology, from developing new products to improving existing ones. But technology isn’t simply about technology. Technological change occurs rapidly and often exponentially.
As an example, say you want to remodel your kitchen – maybe you’re interested in a stainless steel sink, a convection oven, or even a glass-fronted kitchen. The hiring manager might suggest that you hire a plumber to do the work, a civil engineer to design the structure, a computer software guy to create the blueprints, and a woodworker to cut the wood. If all of these people work together, they’ll probably be better off when tackling your project than if each individual of them were to try to tackle it on their own.
But this is where the real value of hiring someone from the tech industry comes in. Technology has made many things possible that were previously not possible. For instance, glass fiber panels were previously only seen in high-tech laboratories. However, they are now commonly found in home remodeling projects and even in open position jobs.
Not long ago, I was consulting with an information security company. Their main client was a major insurance company. Naturally, their job was to protect the company’s assets from harm – but even they were impressed at how quickly and cheaply technology companies were able to develop new information security measures. The insurance company would then use the new software development capabilities to do its own IT support and protection on its own. This saved the insurance company a lot of money and gave the technology industry a whole new field to pursue.
There’s another benefit to hiring a tech support specialist that goes beyond the financial benefits. The ability to hire them opens up a whole new field of freelance projects for techs. Since so many people have access to the internet, it’s become increasingly possible for anyone to locate any number of technical support jobs. From web designers to IT professionals, anyone can find a niche in the field and make a reasonable living working from home.
Of course, finding freelance projects isn’t the only way for a tech industry professional to make money. The other major way is to get hired by a tech company and open their doors. Since technology is always developing, these companies always need people to help them improve the products that they’re developing, whether those products are computer software or new technologies. So while there are many opportunities for a tech support specialist to find a great combination of income and location, the most important thing is to take advantage of the openings that technology provides.